Terms & refunds
These terms apply to the online coaching services provided by Shahzaib Nawaz ("the coach", "we"). By paying for a program, you ("the client") agree to them.
1. The services
- 1:1 online coaching includes a personalised training plan, a nutrition plan, video form reviews, weekly check-ins and direct messaging with the coach.
- Group coaching includes a group training program, a weekly live group call, a group chat and general nutrition guidelines.
- Free consultation: a call of up to 20 minutes, with no obligation.
All coaching is delivered remotely through WhatsApp, video calls and shared documents. Response times are usually within 24 hours, Monday to Saturday.
2. Eligibility and health
You must be 18 or over. Coaching is not medical advice. Before starting any exercise or nutrition program, especially if you have a medical condition, injury or are pregnant, check with your doctor. You agree to tell the coach about any relevant health issues, to stop exercising and seek medical help if you feel pain, dizziness or discomfort, and that you take part at your own risk.
3. Results
Client photos on this site are real, but results depend on your consistency, genetics, sleep, nutrition and other factors. We do not guarantee specific results.
4. Prices and payment
- Prices are in US dollars (USD). Group coaching is $59 per month. 1:1 coaching is $200 for 1 month, $500 for 3 months, $1,000 for 6 months or $2,000 for 12 months.
- Launch offer: while advertised on the website, the first 10 new 1:1 clients on the monthly plan pay $150 per month for their first 3 months, after which the standard $200 monthly price applies. The offer can't be combined with multi-month packages and may end at any time. Clients who have already signed up keep the offer for their full 3 months.
- Payment is made in advance through Payoneer by card, PayPal or bank transfer. Your bank may charge currency conversion fees.
- Coaching starts once payment is received. Programs are personal and cannot be transferred to someone else.
- Monthly plans continue month to month until you cancel. Multi-month packages cover the period paid for and do not renew automatically.
5. Cancellations and refunds
- If your personalised plan or first group program hasn't been delivered yet, you get a full refund.
- If it has already been delivered, you are refunded for the unused part of the period, minus the value of the services already provided.
To cancel, message the coach on WhatsApp or by email. Refunds go back to the original payment method within 14 days. If the coach can't continue your coaching for any reason, you get a pro-rata refund for the unused period. If you live in the UK, EU or Canada, nothing in these terms affects your legal consumer rights.
6. Pausing
1:1 clients on a 3, 6 or 12-month package can pause once, for up to 4 weeks, for illness, injury or travel. Let the coach know in advance.
7. Your responsibilities
Follow the plan as well as you reasonably can, answer check-ins, train with safe technique and use suitable equipment. Missed check-ins or sessions don't extend your program, except during an agreed pause.
8. Content and photos
Training and nutrition plans are for your personal use only, and you may not share or resell them. Your progress photos stay private unless you give separate written permission to use them, and you can withdraw that permission at any time.
9. Liability
To the extent the law allows, the coach is not liable for injury, loss or damage that results from your training, except where caused by the coach's negligence. In any case, the coach's total liability is limited to the amount you paid for the current program.
10. Changes and contact
We may update these terms, and changes will not affect a program you have already paid for. Questions: WhatsApp +92 308 9237626 · Email: [YOUR EMAIL ADDRESS]